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Stevenson, W.J., Operations management, 2015 (12th edition), New York: McGraw-Hill
Anil Kumar, S. and Suresh, N., Operations management, 2009, Nueva Delhi: New Age International Publishers
Harry, M.J., Six Sigma: A breakthrough strategy for profitability, 1998 (Vol. 31, N. 5, pp. 60-64, Quality Progress
Pyzdek, T. and Keller, P., The six sigma handbook, 2003, New York: McGraw-Hill
Mantilla Celis, O.L and Sánchez García, J.M., Modelo tecnológico para el desarrollo de proyectos logísticos usando Lean Six Sigma, 2012 (Vol. 28, N. 124, pp. 23-43, Estudios Gerenciales
Morgan, M.; Malek, W. and Levit, R.E., Executing your strategy, 2008, Harvard: Harvard Business SChool Press
McGraw-Hill Ryerson, Excel Templates for Operations Management, Internet, https://www.mheducation.ca/college/stevenson/stude
Deming, W.E., Quality, productivity and competitive position, 1982, Boston: MIT Press
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